Privacy Policy
for Faunbäck Retreat
Last updated: 2025-07-22
At Faunbäck Retreat AB, we value your privacy and strive to protect your personal data in accordance with applicable laws. This privacy policy explains how we collect, use, store, and protect your personal data when you use our services.
1. Data Controller
Faunbäck Retreat AB
Company registration number: 559497-0989
Sjunnerupsvägen 1, 243 93 Höör, Sweden
info@faunbackretreat.com
2. What Personal Data We Collect
We collect and process the following types of personal data:
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Contact details (name, email, phone number)
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Booking details (dates, number of guests, special requests)
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Payment information (card type, billing address)
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Website usage data (cookies)
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Marketing preferences (newsletter subscriptions, etc.)
3. How We Use Your Personal Data
We use your personal data for the following purposes:
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Service Provision: To manage your bookings, payments, and inquiries.
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Communication: To keep you updated on your bookings and send relevant information.
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Marketing: To send newsletters and promotional materials, with your consent.
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Service Improvement: To analyze how you use our services to enhance the customer experience.
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Other: To send surveys and updates, and allow you to influence our services.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
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Consent: For marketing and similar activities where we have your explicit consent.
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Contract: To fulfill the contract between you and us in connection with bookings and payments.
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Legitimate Interest: To improve our services and send you relevant information about our offers.
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Legal Obligation: To comply with our legal obligations.
5. How We Share Your Personal Data
We may share your personal data with:
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Third-Party Service Providers: Such as booking systems, payment solutions, and marketing platforms.
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Authorities: If required by law.
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Transfers outside the EU/EEA: If we share your data with parties outside the EU/EEA, this is done in accordance with data protection regulations. In such cases, we use the European Commission's Standard Contractual Clauses to ensure adequate protection. More information is available on the European Commission's website.
7. Your Rights
You have the right to:
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Request access to the personal data we hold about you.
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Request rectification if the data is incorrect or incomplete.
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Request deletion of your data in certain cases.
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Object to or restrict the processing of your personal data.
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Request data portability to transfer your data to another service provider.
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Withdraw your consent at any time if the processing is based on consent
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File a complaint with the Swedish Authority for Privacy Protection (IMY) at www.imy.se if you believe your data is being processed unlawfully.
8. How Long We Retain Your Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or for as long as we are legally required to do so. Once your data is no longer needed, we will delete or anonymize it.
9. Cookies
We use cookies to enhance your user experience and collect anonymous statistics.
You can disable or delete cookies in your browser settings.
We do not store personal data in cookies.
10. Contact Us
If you have any questions about this privacy policy or how we process your personal data, please contact us at:
Email: info@faunbackretreat.com
Phone: (0046) 0760387155
Postal Address: Sjunnerrupsvägen 1, 243 93 HÖÖR (Sweden)